PAXO

For riders

A price before you book, and it stays that price.

Every PAXO quote is a flat fare for a specific trip. You see the total and the lines that make it up before you decide, and booking locks it in. No multiplier is applied afterwards, because there is no multiplier to apply.

  • Coming soon to App Store
  • Coming soon to Google Play

Join the founding rider waitlist

Join the founding rider waitlist

PAXO has not launched. Leave your details and we will email you when it opens in your area. Joining is free and creates no obligation on either side.

Personal information

So we know who to reach out to.

A 10-digit US number.

Where will you ride?

Helps us decide which neighborhoods to launch first.

How you'll ride

Helps us plan driver supply for your area.

When would you most likely ride? (select all that apply)
You're almost done

One last thing and you're on the list.

No payment information required today. We'll notify you as soon as PAXO launches in your area.

PAXO is preparing to launch in Pennsylvania pending approval from the Pennsylvania Public Utility Commission (PUC).

What you get

A flat fare, quoted up front

The quote names the total before you book. The same quote is what the trip is created with, so the amount cannot drift between tapping Book and arriving.

No surge, ever

Surge pricing is switched off across the platform. Every quote PAXO issues carries a surge multiplier of 1.0 — rain, rush hour and stadium traffic included.

A comparison you can check

Each quote states what a named competitor would charge for the identical trip and the difference. When PAXO would cost more, the comparison is simply not shown — it is never dressed up as a saving.

Sign in with your phone

Enter your mobile number, receive a one-time passcode by text, and you are in. No password. See the SMS opt-in page for exactly what we send.

Tips go to your driver

Tipping is optional and entirely the rider's choice. When you tip, all of it goes to the driver, charged separately from the fare, any time within seven days of the trip.

Promo codes that behave

A promo code is applied last, after everything else in the fare, and can take a fare down to zero but never below it. The code is held the moment it is used in a quote, so it cannot be spent twice.

Booking a ride, step by step

  1. Install PAXO The rider app is a separate listing from the driver app. It does not ask for background location.
  2. Verify your number A one-time passcode arrives by text. It is the only text PAXO sends unless a trip is in progress.
  3. Add a payment method Card details are handled by our payment processor. PAXO does not store your card number.
  4. Set your destination and read the quote Total, breakdown and comparison, all before you book.
  5. Book, ride, arrive You can follow the car on the map. The fare charged is the fare you accepted.

Something went wrong on a trip? Support explains how to reach a human and what we can do about a fare.

Where PAXO operates

PAXO's first service area is Pittsburgh, PA. Trips must begin inside it. The area will expand, and this page will say so when it does — we would rather be specific than vague.